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Cancellation

Right of withdrawal for consumers for a contract where the goods are supplied in a single delivery

Cancellation policy

A consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to his commercial or independent professional activity.

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods. In order to exercise your right of revocation, you must inform ABM Solutions GmbH, Otelfingerstrasse 44, CH-5430 Wettingen, +41 56 209 02 34, info@abmsolutions.ch by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You may use the attached model revocation form for this purpose, but this is not mandatory. In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you withdraw from this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery to the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your withdrawal from this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This period is deemed to have been observed if you send the goods before the expiry of the fourteen-day period.
You bear the direct costs of returning the goods.
You will only be liable for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary for checking their nature, properties and functioning.

 

Sample revocation form

(If you want to cancel the contract, please fill in this form and send it back).
- To ABM Solutions GmbH, Otelfingerstrasse 44, CH-5430 Wettingen, +41 56 209 02 34, info@abmsolutions.ch
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for paper notification)
– Date
—————————————
(*) Delete as appropriate.

 

Exclusion or premature expiration of the right of withdrawal

The right of withdrawal does not apply to contracts
for the supply of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer
for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded;
for the supply of alcoholic beverages, the price of which was agreed at the conclusion of the contract, but which can be supplied at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the Contractor has no influence;
for the supply of newspapers, periodicals or magazines, excluding subscription contracts
The right of withdrawal expires prematurely for contracts
to deliver sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery
for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature;
for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery

 

Consumer right of withdrawal for a contract covering several goods ordered by the consumer under a single order and delivered separately

 

Cancellation policy

A consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to his commercial or independent professional activity.

 

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took or has taken possession of the last goods. In order to exercise your right of withdrawal, you must notify us ([Insert: name/company name, address, telephone number, e-mail address and, if available, the fax number. You can also use the shortcode ABM Solutions GmbH
Otelfingerstrasse 44
CH - 5430 Wettingen by means of a clear statement (e.g. a letter, fax or e-mail sent by post) about your decision to revoke this agreement. You may use the attached sample revocation form for this purpose, but it is not mandatory. In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

 

Consequences of revocation

If you withdraw from this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery to the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your withdrawal from this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This period is deemed to have been observed if you send the goods before the expiry of the fourteen-day period.
You bear the direct costs of returning the goods.
You will only be liable for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary for checking their nature, properties and functioning.

 

Sample revocation form

(If you want to cancel the contract, please fill in this form and send it back).
- To ABM Solutions GmbH, Otelfingerstrasse 44, CH-5430 Wettingen, +41 56 209 02 34, info@abmsolutions.ch
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for paper notification)
– Date
—————————————
(*) Delete as appropriate.

 

Exclusion or premature expiration of the right of withdrawal


The right of withdrawal does not apply to contracts

for the supply of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer
for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded;
for the supply of alcoholic beverages, the price of which was agreed at the conclusion of the contract, but which can be supplied at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the Contractor has no influence;
for the supply of newspapers, periodicals or magazines, excluding subscription contracts
The right of withdrawal expires prematurely for contracts
to deliver sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery
for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature;
for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery

 

Right of withdrawal for consumers in respect of a contract for the supply of goods in several parts or pieces

Cancellation policy

A consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to his commercial or independent professional activity.

 

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the last partial consignment or the last item. In order to exercise your right of revocation, you must inform us ABM Solutions GmbH, Otelfingerstrasse 44, CH-5430 Wettingen, +41 56 209 02 34, info@abmsolutions.ch by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You may use the attached model revocation form for this purpose, but this is not mandatory. In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

 

Consequences of revocation

If you withdraw from this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery to the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your withdrawal from this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This period is deemed to have been observed if you send the goods before the expiry of the fourteen-day period.
You bear the direct costs of returning the goods.
You will only be liable for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary for checking their nature, properties and functioning.

 

Sample revocation form

(If you want to cancel the contract, please fill in this form and send it back).
- To ABM Solutions GmbH, Otelfingerstrasse 44, CH-5430 Wettingen, +41 56 209 02 34, info@abmsolutions.ch
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for paper notification)
– Date
—————————————
(*) Delete as appropriate.

 

Exclusion or premature expiration of the right of withdrawal

 

The right of withdrawal does not apply to contracts

for the supply of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer
for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded;
for the supply of alcoholic beverages, the price of which was agreed at the conclusion of the contract, but which can be supplied at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the Contractor has no influence;
for the supply of newspapers, periodicals or magazines, excluding subscription contracts
The right of withdrawal expires prematurely for contracts
to deliver sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery
for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature;
for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery

 

Right of withdrawal for consumers for a contract for the regular supply of goods over a fixed period

 

Cancellation policy

A consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to his commercial or independent professional activity.

 

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party designated by you, other than the carrier, have taken possession of the first goods. In order to exercise your right of withdrawal, you must inform us An ABM Solutions GmbH, Otelfingerstrasse 44, CH-5430 Wettingen, +41 56 209 02 34, info@abmsolutions.ch by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached model revocation form for this purpose, but this is not mandatory. In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

 

Consequences of revocation

If you withdraw from this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery to the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your withdrawal from this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This period is deemed to have been observed if you send the goods before the expiry of the fourteen-day period.
You bear the direct costs of returning the goods.
You will only be liable for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary for checking their nature, properties and functioning.

 

Sample revocation form

(If you want to cancel the contract, please fill in this form and send it back).
- To ABM Solutions GmbH, Otelfingerstrasse 44, CH-5430 Wettingen, +41 56 209 02 34, info@abmsolutions.ch
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for paper notification)
– Date
—————————————
(*) Delete as appropriate

 

Exclusion or premature expiration of the right of withdrawal


The right of withdrawal does not apply to contracts

for the supply of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer
for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded;
for the supply of alcoholic beverages, the price of which was agreed at the conclusion of the contract, but which can be supplied at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the Contractor has no influence;
for the supply of newspapers, periodicals or magazines, excluding subscription contracts
The right of withdrawal expires prematurely for contracts
to deliver sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery
for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature;
for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery

 

Right of withdrawal for a contract for the supply of digital content not supplied on a physical medium

Cancellation policy

A consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to his commercial or independent professional activity.

 

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the date of conclusion of the contract. In order to exercise your right of revocation, you must notify us ([Insert: name/company, address, telephone number, e-mail address and, if available, the fax number. You can also use the shortcode ABM Solutions GmbH
Otelfingerstrasse 44
CH - 5430 Wettingen by means of a clear statement (e.g. a letter, fax or e-mail sent by post) about your decision to revoke this agreement. You may use the attached sample revocation form for this purpose, but it is not mandatory. In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

 

Consequences of revocation

If you withdraw from this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery to the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your withdrawal from this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

 

Sample revocation form

(If you want to cancel the contract, please fill in this form and send it back).
- To ABM Solutions GmbH, Otelfingerstrasse 44, CH-5430 Wettingen, +41 56 209 02 34, info@abmsolutions.ch
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for paper notification)
– Date
—————————————
(*) Delete as appropriate.

 

Exclusion or premature expiration of the right of withdrawal

The right of withdrawal does not apply to contracts for the supply of digital content which are not ready-made and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
The right of revocation expires prematurely if we have only begun to execute the contract after you have given your express consent and at the same time confirmed your knowledge that you lose your right of revocation when we begin to execute the contract. We point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.

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